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Frequently Asked Questions
Technical
It’s Swiss solar-quartz, using the Ronda 215 Solartech.
Yes! It can be downloaded here.
None required under normal use. Rechargeable cell expected life is 10+ years before replacement.
Better than ±1 second per day under normal temperatures.
8 months, fully charged, without exposure to light.
Charges from both natural and artificial light. Bright sunlight is by far the best, but regular wear in any conditions will keep it topped up.
40mm
46mm
12mm
20mm
Screw-down. TiX Titanium
Flat sapphire with triple-layer anti-reflective coating on underside.
300m / 30 ATM.
Each watch is individually tested to the pressure equivalent of being 300 metres underwater. In practical terms, this means it’s safe for all water activities, up to and including deep sea diving (though not with mixed gasses).
Swiss Super-LumiNova
Indices and the 12 o’clock marker on the bezel glow green, hands and bezel numerals are blue. We like the contrast for ultimate legibility in dark conditions.
120-click unidirectional
Brushed Ceramic. Ceramic means it’s really tough and difficult to scratch.
FKM rubber with custom titanium buckle
Yes. Lug width 20mm. We won’t be offended.
Yes.
Yes. There is a small extension link under the clasp that allows a few extra millimetres when you need it.
Ontic watches are designed, assembled and tested in the UK. Individual components are sourced internationally.
Service & Repairs
Our watches are powered by a Swiss solar movement that doesn’t need regular servicing. Under normal conditions, the movement will run for 10+ years without attention.
If you swim, dive, or fall into rivers often, we recommend having a qualified watchmaker test the seals and water resistance every two years. It’s a quick check that helps keep your watch properly sealed and performing as it should.
All watches are covered by a 3-year warranty. It covers movement issues arising from normal use, or any defects with manufacturing.
Full details are available in our warranty policy at the bottom of our Terms of Service
Contact us at support@onticwatches.com if you have a query or problem.
Yes. The movement and seals use standard Swiss components, so any competent watchmaker can handle routine servicing or replacements almost anywhere in the world.
Then it comes home. All complex repairs are done in Britain by the same team who built your watch, sometimes while muttering about your choice of activities.
Please contact us at support@onticwatches.com before sending it.
My Order
Shipping is free, including international orders.
Please see our shipping page
We aim to ship orders placed before 12pm (GMT/BST Monday to Friday) on the same day, however we cannot guarantee this.
Please see our shipping page for full details.
You can return or exchange your order within 30 days of the shipment date. All items need to be returned unworn, in their original packaging.
You mustinclude a completed Returns Form when you post it back to us.
Please see our returns policy for full details.
